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Returns & Refunds

Thanks for purchasing our products at modernadri.com operated by Modernadri Ltd.

We accept Refunds on all purchases made on our website, and our customer service teams will ensure the experience is efficient and less strenuous.

We invite you to read the conditions explained in more detail below, to see the term that applies to your situation while following the correct procedure.

 

MY ITEM ARRIVED DAMAGED

In the unlikely event that your product arrives damaged, or inaccurate, please note that these cases must be reported within 24 hours of a signed delivery.

We will then offer you either the choice of Collection (If in the UK) or Postage (Worldwide) with a full refund.

This does not affect your statutory rights click on this link return form to start the process. You will receive a copy of the same form at your email address. Please print the form and insert it into each box you are returning.

 

I WANT TO RETURN MY ITEM

We have 14 days return policy from the date of delivery of your Products.
To be eligible for a refund product must be packed in the original, unmarked packaging, including accessories, labels, gifts, bonus item, manuals, and documentation that are shipped with the product.

Once we have received and checked the returned items, we will offer you a refund based on your original method of payment, excluding any shipping charges (other than the original shipping costs invoiced) within 14 calendar days.

If you have any further questions or would like to request a refund, please
click on this link request a refund to start the process. You will receive a copy of the same form at your email address. Please print the form and insert it into each box you are returning.

 

Final Sale items
We do not offer refunds for final sale items unless they are defective.

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